Shipping, Returns & Support
📦 SHIPPING
• Processing Time: All orders are processed within 1–3 business days of purchase.
Please note: While most orders ship quickly, occasional delays may occur due to travel, holidays, or high order volume. We always do our best to get your order out as quickly as possible and appreciate your understanding!
• Shipping Time: Once shipped, orders typically arrive within 3–7 business days (U.S. only).
• Tracking Numbers: All orders include tracking. You’ll receive a tracking link by email once your order is on the way. If you don’t see it, check your spam folder or reach out to us!
🔁 RETURNS & REFUNDS
We want you to love your purchase! If you’re not completely satisfied, you may return your item within 30 days of receipt.
• Return Eligibility: Items must be unused, unworn, and in original condition (including any original packaging or tags).
• Return Process: To initiate a return or refund, please email us at hello@forthehotties.com with your order number and reason for return.
• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or we made a mistake with your order.
• Refunds: Once we receive and inspect your return, a refund will be issued to your original payment method within 3–5 business days.
💌 CUSTOMER SUPPORT
For order questions, return issues, or general support, we’re here to help!
📧 Email us: hello@forthehotties.com
📱 DM us on Instagram: @pilatesforthehotties
📌 REMINDERS
• Please make sure returns are sent in secure packaging and include your name and order number.
• We are not responsible for return packages lost in transit, we recommend using a trackable shipping method.
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